Southwest Airlines Corporate Social Responsibility

Southwest Airlines In today’s competitive market, consumers look to companies that not only provide outstanding service and goods, but also, a business that recognizes taking care of its employees, stockholders, consumers and the community as a priority. One company that is consistently recognized for their corporate social responsibility initiatives is Southwest Airlines. Southwest is a successful organization that perfectly blends operational focus with social obligations which translates into increased revenue and customer support. For several years, Southwest Airlines received recognition as one of the 100 Best Corporate Citizens by Corporate Responsibility Magazine (Corporate, 2015). Analyzing Southwest Airlines’ commitment to corporate social responsibility will demonstrate the keys to their long-term sustainability. Southwest’s Corporate Social Responsibility Southwest is a company with a strong reputation for valuing its employees and it is also gaining recognition as a conscientious steward of the environment. Its heightened awareness of social responsibility is evident in their continued domination of the airlines industry. According to Hughen, Lulseged, Upton (2014), â€Å"Corporate Social Responsibility is a term used to describe an organization’s awareness of its operations’ impact on economic, social, environmental, and governance concerns, as well as the steps it takes to address them† (p. 57). Southwest achieves corporate social responsibility by focusingShow MoreRelatedCorporate Social Responsibility : Southwest Airlines853 Words   |  4 PagesCorporate social responsibility refers to a business practice involving initiatives that benefit society. Southwest airlines takes Corporate Social Responsibility and sustainability to the next level. Southwest takes part in charitable giving, community outreach and volunteerism, and environmental initiatives.Southwest.com states, â€Å"At Southwest Airlines, we are committed to conservation and mitigation of our environmental impacts. With efficiency as a core element of our business and climate changeRead MoreSouthwest Airlines Corp. Culture1727 Words   |  7 PagesIntroduction In this paper I have researched in to Southwest Airline, I have focused to write a three to four (3-4) page paper in which I will, determine how Southwest Airlines’ corporate culture differs from other airlines. I will then analyze three (3) ways that Southwest’s unique culture has benefited the airline and its employees and eventually I will speculate how Southwest Airlines would continue to thrive as a company if its current corporate culture would need to change in the near future. Read MoreSummary: Southwest Airlines1263 Words   |  5 Pagesï » ¿Executive Summary Southwest Airlines boasts the best on-time record, best baggage handling, and fewest customer complaints in the airline industry. For these achievements, it won the industrys Triple Crown award for Best Airline five times in a row (Fortune 100 Best Companies, 2011). The Great Place to Work Institute, cites statistics published annually by the U.S. Department of Transportation (DOT) that Southwest has ranked number one in customer satisfaction for eleven consecutive years 1991Read MoreJetblue Bmgt 364 Essay1465 Words   |  6 PagesThe Mission and Vision: Southwest and Jet Blue Airlines BGMT 364 Alexandria Walker 01/19/2013 University of Maryland University College Professor Brockunier Abstract This paper outlines the formation of a vision statement, the mission and the values that JetBlue and Southwest airlines embrace. A firm can initiate strategic management once it forms a mission statement. That statement allows forms to aspire to its potential while bearing in mind what it wants to avoid asRead MoreThe Southwest Airlines1288 Words   |  5 Pagesï » ¿Southwest Airlines Introduction The vision of a company discusses what the company hopes to achieve within a given period. The vision of a company promotes the development and is a measure of growth within the organization. The value of the company incorporates the people who are valuable to the company. The company can value its workers, shareholders or its customers in a given market. The vision of the company should be long term and should be unique compared to the visions of other companiesRead MoreThe Evolution of the Corporation Essays830 Words   |  4 Pagesall of the interests of the stakeholders it lacks compassion that is so prevalent, and in my opinion superior, in the following theory. In Edward Freemans A Stakeholder Theory of the Modern Corporation he suggests a transformation of the corporate system by replacing the notion that managers have a duty to stockholders with the concept that managers bear a fiduciary relationship to stakeholders (56). In its narrow definition stakeholders refer to customers, suppliers, management, owners,Read MoreOrganizational Culture and Change in Southwest Airlines1426 Words   |  6 PagesOrganizational culture and change in Southwest Airlines Organizational Culture and Change Introduction Organizations like the Southwest Airlines all have a culture, which demonstrates how the organization works and usually acts as its motivational tool. An organizational culture is important to the organization, as it is the major element in helping attain the organizations goals and objectives. Cultures in organizations are vast, with different organizations adopting their own type of cultureRead MoreAnalysis of American Airlines Competitors Environment997 Words   |  4 PagesAmerican Airlines Competitors Environment Analysis Name Institutional Affiliation Date: American Airlines Competitors Environment Analysis American airline industry is steadily growing at an extremely strong rate. This growth comes with a number economic and social advantage. This contributes a great deal to the international inventory. The US airline industry is a major economic aspect in both the outcome on other related industries like tourism and manufacturing of aircraft and its own termsRead MoreEssay on Customer Service at Southwest Air1651 Words   |  7 Pagesbusinesses until the launch of Southwest airlines in the mid 1960’s. Southwest managed to break free of the management triangle and offer safe (good), low cost (cheap), and timely (fast) air service in Texas and eventually across the United States. From the beginning, the company’s staff and management shared these goals, and developed a foundation on which to build the business. Visionary leaders Rollin King, Herb Kelleher, Colleen Barrett and other early leaders at Southwest, proved that there is noRead MoreCase Study on Southwest Airline s1272 Words   |  6 Pages1. What role has leadership played in the success of Southwest Airlines? In an era where all the major players in the U.S. airline industry experienced problems, only Southwest Airlines remained profitable throughout that period. This amazing and continued success is attributed to its great leader Herb Kelleher. He has been a very successful leader who knows the employees and marketplace well and can effectively take action for the success of the organization. He applies flexibly to the growth

Organizational Citizenship Behaviour (OCB) Essay - 1796 Words

What is organizational citizenship? Explain the links between the various types of organizational citizenship behaviors and job-related outcomes. In what ways does organizational citizenship affect organizational performance? Illustrate with examples where appropriate. Organizational Citizenship Organizational citizenship is an organizational success that consists of supports from the volunteers of individuals and behavior (Business Dictionary 2013). Organizational citizenship behaviors (OCB) is defined as discretionary individual behavior which is indirectly recognized by a system – Formal Reward System and the efficiency together with the effectiveness functioning of an organization will be promoted collectively. Organizational†¦show more content†¦For example, functions/meetings that is organized by the company might not be necessary for employees to attend but the employees still attend in order to keep up with the chances in the organization, and taking the advantage to provide how can the company performs better (MacKenzie, Podsakoff Fetter 1993, p. 71). Next type of organizational citizenship behavior is courtesy and cooperation where in an organization, all employees work together as one body (Johns M. Saks 2007, p. 56). Examples could be informing departments about what big proposal of project is coming or sacrificing oneself in terms of own work to help the other colleagues that are in a job which is in an emergency mode. Podsakoff et al. (2000, p. 517) mentioned a form that consist of spreading good will, having the organization protected, loyalty towards organization and loyal boosterism - Organizational loyalty. It protects and defends the organization from external threats while promoting it outwardly. Such form usually exists on salesman or insurance agent where they have to promote their organization to people while protecting and defending it as well. Final form of OCB would be organizational compliance, in another word, organizational obedience (Graham 1991). This refers to an acceptance and internalization of the organization’s rules, regulation and procedures of a person. Together with this form, thatShow MoreRelatedOrganizational Citizenship Behaviour ( Ocb )1564 Words   |  7 PagesIntroduction Organizational citizenship behaviour (OCB) have long been a field studied by many in order to find out whether there are correlations between different personalities that have a direct effect to OCB. Personality Personality is often characterized as unique behaviors that individual possessed that sets him or her apart form others. On the other hand, Allport (1961: 28) states â€Å"Personality is the dynamic organization within the individual of those psychophysical systems that determineRead MoreThe Impact Of Organizational Citizenship Behaviour By The Five Dimensions, Antecedents And Their Consequences1648 Words   |  7 PagesSOUTHERN CROSS UNIVERSITY Student Name : Aneesh Rama Student ID No. : 22496283 Unit Name : Organisational Behaviour Unit Code : MNG82001 Assignment No. : 1 Assignment Title : Literature Review Due date : 23rd November 2015 Date submitted : 19th November 2015 Word count : 1472 Declaration: I have read and understand the Rules relating to Awards (Rule 3.18) as contained in the University Handbook. I understand the penalties that apply forRead MoreOrganizational Citizenship Behavior Is Defined As A Set Of Behaviors1669 Words   |  7 Pages Literature review Introduction: Organizational citizenship behavior is defined as a set of behaviors which extends from one s basic requirements of job. Generally, organizational citizenship is extra role behavior or a variety of behaviors like helping colleagues and organization by presenting it in a positive way in front of others and by doing over time voluntarily. The first research made on organizational citizenship behavior was by Bateman and Organ in 1980 s. They presented their genuineRead MoreNotes On Organizational Citizenship Behavior1703 Words   |  7 Pages In reference to Organizational Citizenship Behavior (OCB) – the individual behavior which is elective, and is not directly or explicitly recognized by a formal reward system, and that promotes the effective functioning of the organization, and has been studied beginning in the 1970s, this article covers the study of numerous predictors of OCB in the Gulf of Saudi Arabia which consisted of surveying close to 300 private and public employees. The types of predictors which were studied includeRead MoreThe Development Of Organizational Citizenship Behaviour3154 Words   |  13 Pages2001). Out of this comes the development of Organizational Citizenship Behaviour (OCB). OCB represents â€Å"individual behaviour that is discretionary, not directly or explicitly recognised by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization† (Organ 1988, p. 4). The study of OCB has become increasingly important as the prevalence, importance, and costs of counterproductive, or deviant, behaviour in the workplace have been increasingly recognisedRead MoreOrganizational Justice : Impact On Job Satisfaction Among Employees And Their Organisational Citizenship Behaviour1782 Words   |  8 PagesORGANISATIONAL JUSTICE : IMPACT ON JOB SATISFACTION AMONG EMPLOYEES AND THEIR ORGANISATIONAL CITIZENSHIP BEHAVIOUR INTRODUCTION: Organizational Justice is one of the very important components of understanding the behavior of an organization. It is a concept wherein an individual considers the organization he or she is working for is just or not. It is an individual’s perception of his or her employer being fair to him or her or not. The justice or the fairness can be in terms of workplace proceduresRead MoreRetirement: Stereotypes and Combined Effects of Gender and Age1636 Words   |  7 PagesDifferential Consequences and Rewards of Organizational Citizenship Behavior for Younger and Older Workers Employees are increasingly pushing back retirement leading to an older and higher proportion of older employees in the workplace. In fact, the SHRM Workplace Forecast (2013) released by The Society for Human Resource’s listed the generation gap as a top future workplace trend. In addition, women are to becoming more and more a part of today’s workforce. However, both older individuals and womenRead MoreOrganisational Citizenship Behaviour and Counterproductive Work Behaviour2204 Words   |  9 PagesOrganisational Citizenship Behaviour and Counterproductive Work Behaviour Introduction Organisational behaviour is the study of human behaviour in the workplace, the interaction between people and the organisation, and organisation itself (Dubrin 2002, p. 2). In most of the organisational behaviour literature review, the following five types of behaviours are often highlighted- task performance, organisational citizenship, counterproductive work behaviours, joining and staying with the organisationRead MoreThe Importance Of Teamwork, Social Responsibility And Communication1879 Words   |  8 PagesThis essay looks at workplace citizenship and its essential components and critically argues the importance of teamwork, social responsibility and communication as important core values and skills to the NGO sector. Today the highly competitive and global marketplace is moving towards high performance, effective organizations that generate high degrees of employee job satisfaction. As a result a substantial amount of research and study has been conducted to determine the various factors that mayRead MoreThe Effect Of Organizational Silence On Organization Behavior, Job Performance, And Creativity1830 Words   |  8 Pagesorganization citizenship behaviour, job performance, counterproductive work behaviour and creativity† Aim of study is to determine the relationship between organization silence and organization citizenship behaviour, job performance, counterproductive work behaviour and creativity. Either this relationship has positive influence or negative. Purpose of study: Objective of this quantitative study is to determine the influence of organizational silence on organization citizenship behaviour, job performance

Environmental Protection Agency Free Essays

The Environmental Protection Agency is the primary agency tasked by the federal government to lead the country’s research, education and protection efforts insofar as the environment in the Unites States is concerned. Presently, it is deeply involved in the country’s growing concern over global warming. Since its establishment by Congress in 1970, the mission and mandate of the EPA has always been clear – to protect human health and environment. We will write a custom essay sample on Environmental Protection Agency or any similar topic only for you Order Now The EPA is imbued with numerous painstaking tasks, chief of which is the implementation of environment-related statutes and regulation. It is the federal government’s main watchdog in enforcing its laws on the environment, in which the EPA can motu propio impose sanctions if national standards on environmental safety are not met by states, tribes and even juridical entities. Another successful function of the EPA is its massive grants for researches and development initiatives, partnering with a broad spectrum of institutions such as states, non-governmental organizations, states, academic institutions, among many other grant-beneficiaries. It is important to note that the establishment of the EPA in 1970 came at a very important historic moment when the American people were relentlessly demanding substantial reforms in government, some of which included the demand for cleaner water, air and land. As a result, the EPA was also tasked since then to embark on a revolutionary task of undoing decades of neglect on the importance of ensuring sustainable development for future generations of Americans. Insofar as its existing offices are concerned, the EPA’s headquarters is in Washington, D.C. while there are ten regional offices across the US to serve the different demands, needs and prospects of particular states on the quality of their environment. These regional offices are very strategically placed as not all areas in the US possess the same levels of environmental degradation nor do they possess the same topography, among many other factors. The EPA organizational structure seems a very efficient bureaucracy with thirteen top-level executives leading the agency and headed by the EPA Administrator, a post currently held by Stephen L. Johnson. Meanwhile, the EPA effectively employs more than 17,000 persons, most of which are scientists and engineers which provide the technical and scientific backbone of the agency. The EPA receives its funding from the federal government, by submitting budget proposals to the Executive Branch subject to the approval of the Congress for each fiscal year. According to the EPA’s Budget-in-Brief for 2008, the EPA budget for Fiscal Year 2008 amounts to $7.2 Billion, all of which shall be expended for the many functions of the EPA, such as those stated above. Lastly, it is proper to constitute the EPA both as an agency established for regulation and social welfare. In pursuit of its former function, the EPA may impose sanctions on states and other juridical entities that may be found in violation of existing regulations. In pursuit of its latter function, the researches and development initiatives it pursues ultimately redound to the general well-being of the American people insofar as the improvement of their air, land and water is concerned. Works Cited: 1. About EPA. The U.S. Environmental Protection Agency Website. Retrieved from http://www.epa.gov/epahome/aboutepa.htm on March 16, 2008. How to cite Environmental Protection Agency, Essay examples Environmental Protection Agency Free Essays Environmental Protection Agency is an agency of the United States government that protects human health and the environment. It also writes the rule and makes sure that it is followed. The industry regulations are set by A federal standards. We will write a custom essay sample on Environmental Protection Agency or any similar topic only for you Order Now The US federal emission standards for engines and vehicles, including standard for greenhouse gas emissions, are established by the US Environmental Protection Agency. The EPA authority regulates engine emissions and the air quality based on the clean air act in 1990. The noncompliant behavior addressed in the article state that â€Å"Germany top domestic automakers may have evaded emissions rules†. Follow by weeks later another article, state that â€Å"BMW’s x5 model, built in 2009 to 2013 and BMW 330D model, sold in 2009 to 2011. All the of the models emit levels of nitrogen oxide higher than their gasoline counterparts†. The development of engine emission standard happen when a procedure of the US rule creates it. New regulation is published as proposed rules, then follow by a time of public discussion. Furthermore, the new rule is finalized and signed into law. In the BMW noncompliant case German prosecutors, the United State Justice Department and EPA searched and seized potential evidence at BMW headquarter in Austria. Follow by United State Justice Department files class action lawsuit in a New Jersey court for alleged emissions cheating on diesel vehicles. The BMW vehicles promised power, fuel economy, and efficiency are obtained only by turning off or turning down emission controls when the software in there vehicles senses that they are not in an emissions testing environments. The enforcement of the problem that cause the raid were software had been installed by mistake, and the company had not intentionally tired to deceive regulators. During internal testing, â€Å"BMW realized that a correctly developed software module had been allocated in error to models. BMW would recall about 11,000 cars containing the software fix the problem†. Governance, risk management and compliance is an organization approach across three areas: Governance, risk management and compliance. It is an integrated collection of capabilities that enable an organization to reliably achieve objectives. It is referred to keeping the company on track, activities manage in department such as internal audit, compliance, risk, legal, finance, IT, HR, and executive suite. â€Å"The compliance challenges are in five different areas: Organizational for a complex business process supporting financial operations are often linked to complex IT systems that are still manual and paper driven. Psychological are most decision makers look at regulation as extra constraints to their operations. Financial are a critical element is the cost implication. Technical can create a flexible framework that can nurture a business can serve well for the regulators. Political and public pressure on regulators are certainly other factors. New political may mean some will regulation will be withdrawn from the market and now ones can be introduced.† The BMW Group’s corporate culture is clear with responsibility, mutual respect and trust. Lawful conduct and fair competition are integral to our business activities and an important condition for securing the long-term success of our company. BMW Group also established a compliance management system equipped with instruments and measure to help associates and managers handle legal risks and therefore ensure legal compliance. Regulatory Specialist for â€Å"Oasis Petroleum† – This position is responsible for state and local environmental and regulatory permitting in support of oil and gas operations. The duties will include regulatory reporting at the State and Federal levels. The job functions are responsible for the preparation and tracking of all regulatory operations. Meet with government officials in the regulatory department to ensure company strategy align with rulemaking.Coordinate regulatory hearings and proceedings. Make certain all annual updates, renewal, and reports are submitted to state and local municipal entities. Keep company informed of any changes to permit requirements to ensure compliance. How to cite Environmental Protection Agency, Papers